At The Beacon Group, we understand that timely and efficient repair services are essential to maintaining the comfort and safety of your property. Our Repair Management system is designed to streamline the process, ensuring that both tenants and property owners receive the best service possible.

How It Works

Our Repair Management process is simple and user-friendly, designed to handle requests with minimal hassle. Whether you're a tenant needing a repair or a property owner managing multiple units, we’ve got you covered.

1. Submit a Repair Request

• For Tenants: If something in your unit is broken or in need of attention, simply log into your tenant portal and fill out a repair request form. Provide a description of the issue, and attach any relevant photos to help us assess the problem more efficiently.

2. Assessment and Scheduling Once a request is submitted, our team will review the issue and schedule an inspection or repair. We work with a network of licensed contractors and skilled technicians to address issues promptly. You’ll receive notifications about appointment times and updates on the progress of the repair.

3. Completion and Follow-Up After the repair is completed, we ensure that the work meets our high-quality standards. Our team will follow up to ensure you are satisfied with the repair and to address any remaining concerns. We aim for minimal disruption and maximum efficiency.

Common Repairs We Handle

Our repair management service covers a wide range of common issues that tenants may face, including:

• Plumbing and electrical issues

• Heating and air conditioning repairs

• Appliance malfunctions

• Structural damage (doors, windows, etc.)

• And much more…